Contact Us
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As a Care Quality Commission (CQC) regulated provider dedicated to ‘Outstanding’ Care Services, we welcome your feedback, suggestions and opinions.
We understand that every individual’s journey is unique, and we’re here to support you every step of the way. Our commitment to providing ‘Outstanding’ home care services is matched only by our dedication to being accessible and responsive to your needs. Whether you’re a prospective client, a concerned family member, a healthcare professional, or a community partner, we invite you to reach out to us.
Your Care Begins with Connection
Our mission is to enhance the lives of those we serve, and it all starts with a meaningful connection. We’re here to listen, understand, and provide the guidance you’re seeking. Whether you’re looking for information about our services, have questions about our regulatory compliance, or want to discuss specific care options, we’re here to help.
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Contact Information
You can connect with us through various channels
In-Person
Visit us at: 167-169 Great Portland Street, London, W1W 5PF, United Kingdom and let's have a face-to-face conversation about your needs.
Drop us an email at info@sepuda.com and we'll get back to you promptly.
Phone
Call our caring team at 02072743116 during our business hours. We're available between 9am-5pm.
Sepuda Ltd understands complaints to be an expression of dissatisfaction requiring a response, communicated verbally, electronically, or in writing. Complaints may be made by any Service User, their family or advocate acting on their behalf, with their consent or in their best interests.
Sepuda Ltd takes complaints seriously. We will aim to put things right that have gone wrong and learn lessons to avoid the problem happening again. Please submit your complaints electronically at complaints@sepuda.com
Let's Connect and Share Your Experience
We believe in the power of shared experiences. If you’ve had the opportunity to experience our ‘Outstanding’ care and support, we would be honoured if you shared your thoughts with others. Your feedback helps us improve and lets others know about the quality of care they can expect from Sepuda Homecare.
Let's Connect and Share Your Experience
We believe in the power of shared experiences. If you’ve had the opportunity to experience our ‘Outstanding’ care and support, we would be honoured if you shared your thoughts with others. Your feedback helps us improve and lets others know about the quality of care they can expect from Sepuda Homecare.
Leaving a Review
If you’d like to leave a review, you can do so on our website, on our social media pages, or through other trusted review platforms. Your feedback matters, and we appreciate your time in helping us better serve our community.
Leaving a Review
If you’d like to leave a review, you can do so on our website, on our social media pages, or through other trusted review platforms. Your feedback matters, and we appreciate your time in helping us better serve our community.
Leave a review on our Social Networks
Stay up-to-date with the latest news, insights, and community stories by following us on social media. We’re active on Facebook, Instagram, LinkedIn and YouTube. Join the conversation, share your experiences, and connect with other individuals who share similar journeys.
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Your Feedback Fuels Our Commitment
At Sepuda Homecare, your input matters. Whether you have a suggestion, a question, or a story to share, we’re here to listen. Reach out to us using the contact information provided above, and let’s continue working together to create a supportive and caring community.
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Our Promise to you!
A Personalised Approach
We understand that every person's situation is unique. That's why we take the time to listen and understand your requirements fully. Our compassionate team will work closely with you to create a care plan that aligns with your individual needs, preferences, and circumstances.
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Confidentiality Guaranteed
Rest assured that any information you share with us is treated with the utmost confidentiality. Your privacy is important to us, and we adhere to strict privacy standards to ensure your personal information remains secure.
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Languages and Accessibility
We are proud to offer services in multiple languages to better serve our diverse community. If you require assistance in a language other than English, please let us know, and we'll be happy to accommodate your needs.
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Expect a Timely Response
When you reach out to us, you can expect a timely response from our team. We understand that your questions and concerns are important, and we're committed to providing you with the information you're seeking as quickly as possible.
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CQC Regulated Quality
Sepuda Homecare is proud to be regulated by the Care Quality Commission (CQC). Our compliance with CQC standards underscores our commitment to delivering safe, high-quality care that meets and exceeds industry benchmarks.
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Get in Touch
We invite you to take the next step in your care journey by reaching out to us. Whether you’re ready to discuss your specific needs or simply have a question, we’re here to help. Connect with us using the contact details above, or fill out the contact form below, and we’ll be in touch soon.
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Thank you for being a part of the Sepuda Homecare family.
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